top of page

Terms & Conditions

Last Updated: November 2025

1. Agreement to Terms

By accessing or using our website and/or placing an order with Candid Cactus Photography (the “Store”, “we”, “us”, “our”), you agree to be bound by these Terms & Conditions (“Terms”), our Privacy Policy, Accessibility Statement, Shipping Policy, Return Policy and Refund Policy. If you disagree with any part of these Terms, you must not use the website or place an order.

2. Products & Order Acceptance

  • All products listed for sale on our website are subject to availability and our acceptance.

  • We work with Printful for print-on-demand fulfilment: once an order is placed, it is printed specifically for you and shipped direct.

  • We reserve the right to refuse or cancel orders for any reason, including errors in product or pricing information, or if the product is unavailable.

3. Pricing & Payment

  • All prices are stated in U.S. dollars and exclude shipping unless otherwise stated.

  • Payment must be received at time of purchase. If payment fails or is delayed, we may cancel the order.

  • We reserve the right to modify pricing at any time, but the price charged will be as quoted at checkout.

4. Shipping & Delivery

  • Shipping is handled by Printful and their selected carriers, following our Shipping Policy (see separate page).

  • Estimated fulfilment and shipping times are approximations; delays may occur due to carrier issues, customs, seasonal volume, etc.

  • Title and risk of loss pass to you upon delivery to the carrier.

5. Returns, Refunds and Exchanges

  • Because products are made-to-order via Printful, we do not accept returns or exchanges for buyer’s remorse, changes of mind, wrong size or color choices, or incorrect address provided by you—unless otherwise stated in our Return Policy.

  • For defective, damaged or mis-shipped products, please see our Refund Policy for how we handle them in conjunction with Printful.

  • To the extent permitted by law, any rights to return or refund are limited as set forth in our policies.

6. Intellectual Property

  • All content on the website (designs, photography, text, graphics, logos) is owned or licensed by us and protected by intellectual property laws.

  • You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any such content without our prior written consent.

7. User Conduct

  • You agree not to use the website in any way that is unlawful or harmful to us, our customers, or third parties.

  • You will not submit false or fraudulent orders, misrepresent yourself, or violate any applicable laws or regulations.

8. Limitation of Liability

  • To the fullest extent permitted by law, we and our fulfilment partner (Printful) shall not be liable for any indirect, incidental, special or consequential damages arising from use of or inability to use products or the website.

  • Our total liability for any claim arising from the purchase of products is limited to the purchase price of the product in question.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the state of Texas, United States, without regard to conflict-of-law rules. Any dispute arising hereunder must be brought in the state or federal courts located in Texas.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will post the updated version on our website and indicate the “Last Updated” date. Continued use of the website after changes constitute your acceptance of the updated Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at: info@candidcactusphoto.com.

bottom of page